Workplace Vicarious Trauma
Building a trauma informed workplace starts with acknowledging the high levels of trauma and emotional distress brought to the helping professions by both clients and employees. By making the implicit explicit, we can begin to develop the appropriate structures of support.
Providing Feedback with SBI
Providing feedback to a colleague, a manager or a report can be stressful for both parties. The well-established SBI (situation, behaviour, impact) model provides the scaffolding needed to reduce anxiety and facilitate a constructive conversation, towards positive change.
Courageous Conversations
Many of those working in teams avoid conflict, for fear of making a situation worse. But building a culture of ‘Courageous Conversations’ is essential for any team wanting to create an inclusive and psychologically safe working environment. This worksheet provides valuable guidelines for supporting the initiation of a conversation that you may need to have with…
Courageous Conversations: How to Use Them to Foster a Team Culture of Cohesion and High Performance
Initiating difficult conversations with colleagues or direct reports may feel daunting. By utilising the following simple but powerful tools, you can build a team culture in which open, honest feedback becomes business as usual, towards greater performance and productivity.